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Bethany employees will perform their duties in accordance
with the following principles:
Respect for the resident:
All residents will be treated with dignity, respect and courtesy. Whenever
possible,
the beliefs and customs of the residents will be accommodated. Admission,
transfer,
referral and discharge decisions regarding residents will be based upon
medically
appropriate and legally permissible factors. Residents and/or their representatives
will be provided sufficient information to make informed health care decisions.
Respect for the Bethany Community:
All members of the Bethany Community are entitled to be treated with respect,
fairness
and dignity. Conduct which creates a hostile or discriminatory environment
will not be
tolerated. In a manner consistent with Bethany's best interest, Bethany
will provide
equal employment opportunities for all qualified individuals; equitably
administer
employment policies and practices; and, when consistent with resident
needs,
accommodate religious or moral values of care givers. Confidential personal
information will be released and used only in the manner permitted by
Bethany
policies and applicable law.
Fair and honest business practices:
Bethany will utilize billing practices which are clear, accurate and reflect
charges for services
actually provided to the resident, third party payors and others financially
responsible for
Bethany's charges. Questions or complaints regarding Bethany charges or
billing statements
will be resolved according to Bethany's policies or the procedures outlined
in payor contracts.
Contracts or arrangements with third parties will be evaluated on the
basis of need and merits
of the proposed contract or arrangement. Bethany and the Bethany Community
will refrain from
arrangements which are prohibited under state and federal fraud and abuse
laws including the
receipt of any inappropriate gifts of value or monetary compensation -
i.e., "kickbacks."
Confidentiality of resident and proprietary information:
Bethany recognizes the need to maintain resident and other information
in a confidential
manner. Confidential resident information will only be released or accessed
in the manner
authorized or permitted by the resident, Bethany policies and applicable
state/federal law.
Bethany's own proprietary information will also be treated as confidential
and may not be
released without Bethany's consent. The Bethany Community must maintain
Bethany's policies
and safeguards to prevent the unauthorized release of the resident and
proprietary information.
Honesty and fairness of information provided to the
community:
Bethany's communications with the community will be clear and accurate.
Marketing and
promotional statements and activities will accurately reflect services
available at Bethany
and the appropriate level of Bethany's licensure.
Conflict of interest:
Transactions are to be evaluated on the basis of Bethany's best interests,
rather than the
personal interest of any member of the Bethany Community. The Bethany
Community must
avoid actual or potential conflicts of interest which can arise in situations
where personal
gain or benefit results from a transaction. All members of the Bethany
Community who may
receive personal gain or benefit as a result of actions that are in conflict
with Bethany interest,
outside of agreed upon compensation paid by Bethany, must disclose the
conflict to Bethany
and obtain Bethany's approval prior to participation in the transaction.
Compliance and allegations of violations: Bethany
has established a Compliance
Committee to monitor compliance with this Code of Conduct. Allegations
of noncompliance
may be reported to any member of the Compliance Committee. Allegations
of noncompliance
may also be referred to any Bethany department director or manager. Alleged
violations will
be reviewed and appropriate action taken to assure ongoing compliance
with this Code of
Conduct. To the extent consistent with Bethany's need to review allegations
of noncompliance,
requests for confidentiality will be honored.
Related policies:
Bethany has adopted several related policies and procedures which provide
specific guidance
with respect to ethical issues and conduct. For example, guidance may
be found in Bethany's
Mission Statement, Personnel Policy Manuals, Administrative Policy &
Guidelines Manuals
and individual Departmental Policy and Procedure Manuals. Members of the
Bethany Community
should consult with these services for additional guidance.
For more information, or to alert us to a compliance
concern, contact us at:
*Voice Mail: (701) 239-3591
*Email Address: compliance@bethanyhomes.org
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